🌴 Vacation Alert – Shop Closed from June 20 to July 7 🌴
Requesting a Cancellation
Cancellations are accepted within 24 hours of placing your order.
To request a cancellation, send us a message through Etsy with your order details as soon as possible.
Exceptions
Orders that have already been shipped cannot be canceled.
Custom or personalized orders are non-refundable once the production process has started.
Refund Process
If your cancellation is approved, your refund will be processed within 3-5 business days.
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr